AERP is a unified enterprise platform combining CRM, ticketing, field work management, inventory, purchasing, maps, and more — available on Android and Web with role-based access.
AERP brings together every critical business function into a single integrated platform — no switching between apps, no data silos.
Manage leads, contacts, accounts, and the full customer lifecycle from first touch to long-term relationship.
End-to-end ticket management with assignment, escalation, SLA tracking, status updates, and field acknowledgement workflows.
Dispatch field agents, track work orders in real time, capture on-site photos, get digital sign-offs, and log activity with GPS evidence.
Track stock levels, movements, transfers, and consumption across locations with real-time updates and low-stock alerts.
Raise purchase orders, manage vendors, track approvals, and reconcile deliveries against orders in a single workflow.
Live agent tracking, customer location pinning, route optimisation, and geo-tagged field activity — all on an integrated map view.
A 360° view of every customer including history, tickets, purchases, contracts, and communication logs in one profile.
Custom permission sets per user role — field agent, supervisor, manager, admin — with module-level and action-level controls.
Same data, same workflows, same access — whether on the Android app or the web platform. No feature gap.
AERP requests only permissions necessary to deliver its field management and operational features. Here is exactly what each permission is used for.
AERP is an internal enterprise tool. All data is collected solely to provide business functionality and is never shared with third parties or used for advertising.
| Data Type | Collected | Purpose | Shared | Encrypted |
|---|---|---|---|---|
| Precise Location | Yes | Field agent tracking, geo-tagged job completion | Never | In Transit |
| Coarse Location | Yes | Map display, regional job assignment | Never | In Transit |
| Photos & Videos | Yes | Field evidence capture, work completion proof | Never | In Transit |
| Audio Recordings | Yes | Voice notes on tickets and field reports | Never | In Transit |
| Name & Email | Yes | User account, authentication, notifications | Never | In Transit |
| Device & App Info | Yes | Crash reporting, performance monitoring | Never | In Transit |
| Physical Activity | Yes | Movement detection for location accuracy | Never | In Transit |
| Purchase & Inventory Data | Yes | Internal purchase orders and inventory records | Never | In Transit |
| Personal Communications | No | Not collected | Never | — |
| Contacts / Address Book | No | Not collected | Never | — |
| Health Data | No | Not collected | Never | — |
Effective Date: July 1, 2026 · Last Updated: July 1, 2026
AERP an integrated enterprise resource planning platform developed for internal organisational use. The app is available on Android and Web. Access is restricted to authorised employees and field agents of organisations that have licensed AERP.
We collect only the minimum data required to operate the platform:
We do not sell, rent, or trade your personal information to any third party under any circumstances.
Data may be accessed only by:
AERP collects precise GPS location in the background during active field shifts. This is a core feature of the field management module used exclusively for:
Location tracking is tied to active job sessions controlled by your organisation. Location data is never shared outside your organisation.
All data is stored on secure servers with the following protections:
Data is retained for as long as required by your organisation's operational needs or legal obligations. Upon account termination, data is deleted within 30 days unless a longer retention period is legally required.
Depending on your jurisdiction you may have the right to:
To exercise these rights contact your organisation administrator or email us at privacy@aerp.app.
AERP is a professional enterprise application intended solely for use by adults (18+) in an employment context. We do not knowingly collect data from anyone under 18. If you believe a minor has accessed the app please contact us immediately.
We may update this Privacy Policy from time to time. We will notify users of material changes via the app or email. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of AERP after changes constitutes acceptance of the updated policy.